Delivery

Carriage Costs

Due to brand closures orders placed after 17th December will not be delivered until the new year. We close on the 19th December and re-open on 6th January.

£15 Carriage for orders under £150 to all UK post codes.(excluding the Channel Islands & Scilly Islands, where you will be required to place your order by phone to get a quote. )

Orders over £150 - free to all UK post codes.

Deliveries within the European Union £35.00  (For delivery outside the UK, you are responsible for any local taxes/duties incurred in the destination country)

Rest of the world £50 (For delivery outside the UK, you are responsible for any local taxes/duties incurred in the destination country)

Sample Orders: For orders containing only samples there is free delivery to all UK postcodes.

Please see the important Additional Parcel Costs note below. An order can contain multiple items but they must all be placed together. You cannot add products after the order has been processed.

Delivery Confirmation

You will receive an email when your order has been despatched advising you which courier will deliver your goods. You will also be given your consignment number and a link to the courier's website to enable you to track the progress of your order.

Delivery Time 

Due to brand closures orders placed after 17th December will not be delivered until the new year. We close on the 19th December and re-open on 6th January.

We order directly from the manufacturer and occasionally they discontinue products or have no current stock. If this happens we will contact you to arrange a refund or to discuss delivery time.

If your chosen product is in stock it is usually delivered within 2-10 working days to UK addresses. For addresses outside of the UK, delivery time varies depending on the country.

Some manufacturers hold their stock abroad and therefore delivery may take longer.  If you require your items by a specific date, we strongly suggest that you contact us by telephone (01852 500378) to find out if that is possible before placing your order. 

Please also be aware that delivery times may be significantly interrupted at public holiday times such as Christmas and New Year.

International Sales

The following Brands cannot be delivered outside the European Union.
Anna French, Anthology, Baker Lifestyle, Borastapeter,  Christian Lacroix, Clarke & Clarke, Cole & Son, Designers Guild,  GP & J Baker, Harlequin, Harlequin Contract, Missoni Home, Morris & Co, Mulberry Home, Ralph Lauren, Sanderson, Scion, Texdecor, Thibaut, Threads, Zoffany, William Yeoward.

Velvet fabric and Voyage Wallart will require a quotation first as these are packaged in a way that attracts a surcharge.